PRODUCT ENGINEERING

Product Support

Indecomm's Product Support services offer technology experts for Greenfield startup and legacy products to the enterprise business community.

OVERVIEW

Indecomm's Product Support services emphasize on quality metrics and service level agreements, thus bringing in operational efficiency and reducing costs

While our Level 1 team takes care of your customer facing support functions, our product service engineers drive full cycle incident management including fault investigation, impact analysis, problem resolution, bug fixes, testing and deployment.

Our proficient capability in infrastructure management complements our product competence, allowing you to focus on “grow” while we “run” your business.

  • Incident management

  • Fault investigation, bug fixes

  • Product enhancements & maintenance

Product Support